We are changing to a new reservation system

The transition won’t cause our guests any major headaches or hassle — existing reservations will be smoothly transferred to the new system. Guests who have already booked will receive a new confirmation email with instructions on how to pay for their accommodation. The message will lead to the so-called Guest App, where you can easily and in real time track your reservation and make changes to it.

The biggest change for our guests concerns our payment and cancellation policies: From now on, 10% of the reservation amount must be paid at the time of booking, and the remaining balance can be paid anytime — but no later than 48 hours before check-in. Payment will no longer be charged automatically, and you’ll be able to choose your preferred payment method — such as the handy MobilePay. Cancellations will be free of charge until 48 hours before check-in, but the 10% paid at booking is non-refundable.

Digitalization is its own form of art. At times it’s hard to keep up with all the different software, platforms, integrations, developments, and opportunities. One moment we think we’re ahead of the curve, and the next we realize none of it makes sense anymore — because everything could now be done even more easily. It wasn’t that long ago when we consolidated the functions of four different platforms into one — but now it’s time to take another step forward. One of the main reasons behind this shift was the desire for a platform built in Finland, designed for Finnish hospitality businesses and customers. Our group booking processes had also fallen behind the times, and our guests quite understandably expect easy payment options like MobilePay.

That’s how the decision to review and compare systems matured — and in the end, the choice was easy. MODER is, reportedly, the best in the world! This award-winning platform is a pioneer in travel technology and has received global recognition. Moder was named the World’s Best Hotel Startup at the 2024 World Travel Awards gala. We’ve received glowing recommendations and have been in discussions for a while now.

We hope the partnership gets off to a great start and that the platform will live up to its promise of adapting to a wide variety of hospitality and service needs. Our expectations are high :)‍